1500 Sq Ft XYZ Provision Store is located at one of the residential complex. It supplies all day-to-day grocery needs and caters to upper middle class of society who reside in the complex.
They were running a DOS based system which does not support barcodes hence movement of stock at checkout eats-up more time and customers had to queue up. Inventory management program and customer relationship program were two different programs hence operators had to duplicate their work which consumes more time and annoys customer.
Traditionally designed system does not have any security features thus it became a pain for the management to keep track of frauds and mistakes. Unmanaged inventory leads to wrong and non-usable reporting.
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